We offer personalized secure delivery services. Our agents can travel to almost every corner of the globe to bring or retrieve any item that has been lost, delayed, misplaced or forgotten, or an item that needs to be delivered or picked up urgently. Our agents can schedule a delivery or pick-up in a minimal amount of time, usually within a few hours from contact. Our domestic services can usually be fulfilled same day, and international services in as few as 24 hours.

 

How it Works

Case Study: The Patek Philippe

Geoff Carlson was conducting a business meeting in Frankfurt, Germany. He checked out of his suite at the InterContinental Hotel in Frankfurt and proceeded to the Frankfurt Airport for his Journey back to New York City. While on the Lufthansa flight, he realized that he had left his Patek Philippe watch and his gold cufflinks in the suite at the hotel. After arriving at JFK Airport, he immediately called The InterContinenal Hotel and they confirmed that housekeeping had indeed secured his watch and his cufflinks. The hotel suggested that they overnight his valuables to him via an overnight delivery service, but Mr. Carlson called the Trusted Traveler and initiated The Trusted Travelers Pick-up and Delivery services instead. The watch was given to him by his wife more than ten years ago and it is valued at more than $60,000 dollars. The gold monogrammed cufflinks were also a gift from his wife. Mr. Carlson contacted the hotel and indicated that someone would be picking up the valuables the following day. We dispatched an agent from New York City to pick up the valuables from hotel management, collect the items in a secured case, and deliver the items to Mr. Carlson in New York. Within 36 hours of contact, The Trusted Traveler had securely delivered Mr. Carlson's valuables to his place of business.