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Q: Do you use third party services like Fed-Ex or DHL?A: No! Our agents coordinate the delivery of time sensitive materials and make that delivery in person. We offer the ultimate in service delivery while maintaining contact with our agents throughout the life of the delivery.
Q: I need a package delivered today. Can you deliver it faster than Fed-Ex or UPS?A: We can deliver a package to almost anywhere in the United States usually same day. Call our headquarters for more information.
Q: My package needs to be delivered to a small town in Northern Scotland. It is too important to send by mail. How long will it take and how will you get it there?A: Our next flight out options ensure that all packages leave on the next available flight out from pick-up. After arrival in the destination airport, our agent will have arranged delivery to the final destination. No other method of delivery is faster.
Q: I left some important documents in Rome and I need them delivered to St. Louis. I need them delivered securely. How quickly can you get them to me?A: If you were to call my office right now, 9:30 pm CST in Minneapolis, MN, this is how it would work. The call is made to my office. I call my travel specialist and request NFO services (Next Flight Out). The agent would leave Minneapolis at 12:28 pm, arrive in Rome at 7:00 am the next day, and depart at 1:20 pm, arriving in St. Louis at 7:46 pm. The pick-up and delivery for the international trip would be less than 36 hours.
Q: Do I need to scan any special paperwork to send my child overseas or domestically?A: Yes. A form that we send you to be signed by both parents and notarized is usually all that is needed by the airlines.
Q: I am sending my child to stay with his mother in Paris. Can you handle the logistics for the trip?A: Yes. We can handle all of the logistics for this trip if need be. Our agent can meet the client at a predetermined point. Say for instance in Miami, FL we will escort your child on the flight to Paris through customs and immigration and if need be to the final destination in Paris, while maintaining contact with the parents during the journey.
Q: My wife and I are traveling to a family reunion in Los Angeles with my wheel chair bound mother and we need help. Can you provide a nurse?A: Yes. Our registered nurse will assist you with your travel needs and help with the burden of an elderly or ill loved one.
Q: I need to send my ill father from Texas to California; he requires oxygen and can't fly. Can you help?A: Yes. We will provide a nurse and/or an agent to transport an elderly or ill patient who does not require hospitalization from point to point.
Q: We are on elderly couple and have always wanted to travel to Morocco. We would feel more comfortable with an escort. Do you provide this service?A: Yes. Our agent will assist you in all aspects of the journey and provide you with an extra set of eyes and ears for your security. Our agents can handle the coordination of the mundane travel experiences. We can also offer you added peace of mind when traveling to places where you might need a little extra help.
Q: Can I trust the person I hire to travel with me, shadow my young adult, or transport my child?A: All of our travelers must submit to a thorough background check and submit to alcohol and drug screening. We only employ those with unblemished personal and professional records.
Q: How do the agents maintain contact with the clients internationally?A: All of our agents will maintain contact by various redundant methods of communication to include Cell phones capable of international usage, Satellite phone communications where necessary and Electronic mail.
Q: Hey - you didn't answer MY Question. How can I get more information on travel security?A: You can Contact The Trusted Traveler by clicking here. Please send us any comments or questions that you have about The Trusted Traveler, our secure travel services, or this web site. |